About Kuhoo

Kuhoo, a registered Non-Banking Financial Company (NBFC), is dedicated to empowering students to become aatmanirbhar by taking charge of their educational expenses. Our curated student loan products provide flexible repayment and self-service options via an interactive mobile app and website. We believe that the right student loan given at the right time can change an entire family’s life and their generations to come.

Job Summary

We are seeking an experienced IT Infrastructure & Security Lead to head our IT operations, infrastructure, information security, and cross-functional technology implementations. This role ensures robust systems, secure platforms, and efficient coordination across product, operations, and risk teams while driving policy adherence, compliance, and platform scalability.

Why Join Us?

Growth-first mindset: Be part of a high-growth NBFC shaping India's lending ecosystem.

Ownership from Day 1: You’ll own key infra + security decisions and execution.

People-first culture: Friendly, sharp, and supportive team environment.

Key Responsibilities

Infrastructure & Cloud Management

• Design, deploy, and maintain scalable cloud infrastructure for production and internal systems.
• Lead the development and maintenance of IT infrastructure (servers, networks, storage, access points).
• Ensure high availability, disaster recovery, and backup mechanisms are implemented and monitored.
• Oversee data backup procedures and validate regular restores and audits.

Security, Access & Compliance

• Develop and enforce InfoSec and SDLC policies aligned with regulatory and internal standards.
• Conduct periodic security training and awareness campaigns.
• Implement and audit role-based access control across systems.
• Drive internal IT and Infosec audits and remediation processes.

Platform Development & Product Enablement

• Support cross-functional teams in securely enabling key India journey products such as:
• - Customer Loan Application App
• - Loan Approval Workflow Platform
• - Partner App and Ecosystem Tools
• Ensure backend integration and adherence to platform security / data standards

Program & Policy Management

• Define and implement risk & operations policies and processes.
• Maintain SOPs with focus on TAT optimization and SLA tracking.
• Provide tech and infra support for regulatory reporting, audit trails, and monitoring.

Strategic Initiatives

• Contribute to Product-Market Fit by aligning infrastructure with business needs.
• Create secure, scalable infrastructure as a competitive differentiator.
• Bridge engineering, vendors, and functional stakeholders strategically.

Requirements

Must-Have:

• 5–8 years of experience in cloud infrastructure, IT ops, or DevSecOps roles (preferably in fintech or NBFCs).
• Strong knowledge of AWS / GCP / Azure architecture and security best practices.
• Experience with access control frameworks, backup management, and IT policies.
• Familiarity with SDLC processes, secure coding, and audit standards.
• Experience with ITSM frameworks such as ITIL, COBIT, or equivalent.

Good-to-Have:

• Certification in ITSM (e.g., ITIL Foundation / Intermediate, COBIT).
• Exposure to customer-facing financial applications.
• Experience in vendor management and delivery coordination.
• Familiarity with Indian regulatory frameworks (RBI, CERT-In, etc.).

Soft Skills

• Strong project management and communication skills
• Ability to collaborate cross-functionally with product, ops, and compliance teams
• High ownership and execution mindset

Compensation: Competitive salary, ESOPs, Benefits